How would you rate Brians Toys?
Top Positive Review
“Brian's toys is the best!”
ROSSM.
10/22/23
Brian's toys is the best place to buy vintage star wars toys! I have bought many items over the years from you and I always feel I get a great deal. Thank-you Brian's toys for being an ethical business that I truely trust! Looking forward to doing more business with you in the future :)
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Top Critical Review
“Order a preordered item at a listed price then told to [pay a higher price then listed”
mikeg.
3/13/23
I will never buy from this company ever again. I order an item an over a year ago at a listed price, but when it came in, they said it was at a higher price than the preordered price payment I made when order was placed over a years ago. I and Ms. Brain went back and forth, after about a week of this, she said she will ship item at the price listed as preordered price. But when receive it was open, missing a part. I called her back and then was told you can ship it back, we will refund you, but I would have to pay the shipping cost to ship item back. I did one better, I did a reverse the charge claim (Credit card company) I Can't ship it back, because I refuse to pay for that or an item that's missing a part. Now Brian toy Family "mob" like company, lost the money for the item and has to pay for the reverse charge "credit back claim," your welcome Ms., Brain "very anger women" All this, because you want the charge 10 dollars more payment for an item paid for already an over a years and then ship item open and without a part you removed!
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Reviews (8)
LoisP.
1 review
1 helpful vote
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“Great business”
February 22nd, 2022
Brians toys is great. So easy to work with. They are very helpful, prompt. They have been very helpful to me taking a large number of barbies I need to pass on to another loving collector. Very patient very prompt. I am hoping they can help with another collection I would like to let go to others that are interested. 5 stars to Brians.
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mikeg.
1 review
0 helpful votes
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“Order a preordered item at a listed price then told to [pay a higher price then listed”
March 13th, 2023
I will never buy from this company ever again. I order an item an over a year ago at a listed price, but when it came in, they said it was at a higher price than the preordered price payment I made when order was placed over a years ago. I and Ms. Brain went back and forth, after about a week of this, she said she will ship item at the price listed as preordered price. But when receive it was open, missing a part. I called her back and then was told you can ship it back, we will refund you, but I would have to pay the shipping cost to ship item back. I did one better, I did a reverse the charge claim (Credit card company) I Can't ship it back, because I refuse to pay for that or an item that's missing a part. Now Brian toy Family "mob" like company, lost the money for the item and has to pay for the reverse charge "credit back claim," your welcome Ms., Brain "very anger women" All this, because you want the charge 10 dollars more payment for an item paid for already an over a years and then ship item open and without a part you removed!
Tip for consumers:
DONT use this company shop at bigbadtoystore.com or entainmentearth.com.
Products used:
Star war brain exclusive.
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DwaylonD.
1 review
0 helpful votes
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“Great experience!”
February 17th, 2022
Excellent company to deal with. More than fair quotes for your items and great communication! Definitely
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jasonz.
1 review
1 helpful vote
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“Vintage Star Wars”
September 9th, 2020
Made selling my collection of vintage Star Wars smooth and easy. They paid for the insured shipping as others did not offer, and they gave a fair quote. Everything happened in a few weeks from reaching out to receiving a check. They were excellent with communication and expediting the process. All I had to do was pack and drop off locally as they paid for and sent me the shipping labels. I would recommend Brian's Toys.
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ShannonM.
1 review
10 helpful votes
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“Disappointed”
September 30th, 2020
I've read many of the reviews for those purchasing items. That's great! However, selling to these guys was a different experience. I was quoted an amount that was borderline low. I wanted to off load the Barbie collection (mostly mint and all in the original boxes) so I was willing to go a little low. Once I shipped them, they charged $80, then lowered the quoted amount. When I asked for the collection to be shipped back, they wanted $160. I ended up settling for what little they offered. If you are buying, go for it. But don't sell to these guys. You will be sorely disappointed!
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HugoR.
1 review
3 helpful votes
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“$#*! you”
March 10th, 2019
$#*! Brian and his toys $#*!ing thieving bastards. You need to be honest to your customers =_==_==_==_==_=
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KellieT.
1 review
2 helpful votes
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“Low price after estimate”
October 16th, 2022
Verified purchase
I sold 3 large boxes of Barbie's. The original quote was $431, I had sent in photos and all were new, in original boxes and stored in a dark closet. My final check was only $280. Very disappointed.
Tip for consumers:
Check into eBay or other sites first
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Sold Barbie dolls
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ROSSM.
1 review
0 helpful votes
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“Brian's toys is the best!”
October 22nd, 2023
Brian's toys is the best place to buy vintage star wars toys! I have bought many items over the years from you and I always feel I get a great deal. Thank-you Brian's toys for being an ethical business that I truely trust! Looking forward to doing more business with you in the future :)
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